Legal notice

Name of Company
Cleanmobile Ltd.

Address of operator
Postal code : 073-0012
Address: 2-16-32, Koganecho Higashi, Takikawa, Hokkaido
Representative Director: Hideshi Okamura

Contact address
info@cleanmobile.com
Weekdays: 9:00-18:00
Closed: Saturdays, Sundays and public holidays
Year-end and New Year holidays vary each year.
Please note that this is not a guarantee of availability.

About sales prices
The selling price is the amount indicated (indicated price / consumption tax included).

Stock of products
Products are also sold in our physical shops and on other websites. In the unlikely event of a stock-out due to a conflict with a sale in a shop or on another website, the customer will be notified and a refund will be made as soon as possible.
Credit card refunds will be made through the receiving institution.
Please note that we will not be able to refund your credit card.

Explanation of charges other than the price of the product.
Please refer to the information in the delivery policy.

Payment methods.
Credit card (VISA, Mastercard, AmericanExpress, JCB)

Payment deadline
Credit card: at the time of order

Cancellation by us
If we consider that there is a possibility of an unauthorised order by analysing the credit card information, we will cancel the payment by credit card to prevent chargebacks and use other payment methods.

Matters relating to special terms and conditions for returns
Please refer to our refund policy.